Privacy Policy and Cookies
At our platform, we explain clearly how we handle personal details collected during visa-related services. In this policy, personal details means any data that can identify a person directly or when combined with other records.
We use your information only for the purposes listed below and we apply practical safeguards to protect it. By accessing or using our website, portal, or software, you accept this Privacy Policy.
Information We Collect
Depending on your request, we may collect different categories of data needed to provide application support.
To send your request to relevant authorities, we must gather information entered by you in online forms. Authorities use that data to decide whether an application can be approved or refused.
This may include full name, home address, date of birth, travel schedule, and passport information. In some cases, additional sensitive details may be required, such as data about health, beliefs, background, or legal history where permitted by law.
Documents and Technical Data
When needed for processing, we may request files such as identity cards, passports, residence documents, birth records, financial statements, invitation letters, and consent documents for minors.
We record technical information from devices used to access our services, including IP address, browser, operating system, approximate location, and usage behavior such as visit frequency and time spent on pages.
How We Use Personal Data
- Prepare and submit visa or travel document requests.
- Respond to support requests and send status updates.
- Improve platform quality, reliability, and user experience.
- Meet legal, audit, and regulatory obligations.
- Prevent fraud, misuse, and security incidents.
How Data Is Shared
We do not sell personal information. Sharing happens only where necessary for service, compliance, or lawful business operations.
- With immigration or government authorities for decision processing.
- With trusted service providers for payments, hosting, messaging, and analytics.
- Within affiliated entities for coordinated service delivery.
- With legal or regulatory bodies where law requires disclosure.
International Data Transfers
Because our operations and technology partners may be located in different regions, your data may be transferred across borders. When this happens, we apply suitable safeguards and contractual controls to protect personal information.
Your Rights and Requests
You can contact us to request deletion of your personal information, subject to legal retention rules. You may also request a copy of personal data we hold about you.
Where applicable, you may also request correction of inaccurate data, objection to certain processing, or restriction of processing while a request is reviewed.
Security and Retention
We apply administrative, technical, and physical safeguards, including protected systems, restricted access, and security monitoring.
Data is generally retained for up to three years, then deleted or anonymized unless a longer period is required by law. Internet transmission carries inherent risk, and absolute security cannot be guaranteed.
Cookies and Tracking
We use cookies and similar technologies to keep the website functioning, remember preferences, improve performance, and understand usage patterns.
You can manage or disable cookies in your browser settings, though some site features may not function fully without them.
External Websites and Minors
Our site may include links to third-party websites that we do not control. We are not responsible for their privacy practices, so please review their policies before sharing personal information.
Parents or legal guardians submitting applications for minors confirm consent to process the minor's data for visa and related support services.
Policy Updates and Contact
We may revise this Privacy Policy without prior notice. Any revised version becomes effective when published on this page.
our website, portal or software belongs to seychelles-evisa.com Ltd, a private company that provides online visa and travel document assistance. We support travelers with guidance, preparation help, and processing support for government submissions.